|Frequently Asked Questions|
Welcome to out Frequently Asked Questions, here you will find answers to common questions customers tend to ask. Look for the question you would like to know more about and click to view the answer. If you are not able to find a suitable answer to your question, please feel free to contact us for further clarification.
A template controls the overall look and layout of your site. It provides the framework that brings together common elements, modules and components as well as providing the cascading style sheet for your site. Both the front end and the backend of your site have templates.
When phpMyDirectory is installed several templates are automatically included. You can find many more templates at our websites. Some are available without charge under various licenses, and some are for sale. In addition, we can make custom templates. You can also make your own template.
The major advantage is price: You get a high quality design for just $40-$60. You don't have to hire a web designer or web design studio.
Second advantage is time frame: It usually takes 5-15 days for a good designer to produce a web page of such quality.
We think that Macromedia Dreamweaver is the best.
Adobe Photoshop is the world's most popular graphics editing package. You can find more info about Photoshop and download a free trial version at Adobe website.
No. According to our Terms and Conditions we never sell the images separately from templates (as well as the templates separately from the images).
You can click here to reset your password if you know the username and email address Failing this, if you can't remember any of your details, please send us as much information as you can that may help us identify your account, such as full name and email address.
From time to time, we will release a commercial template to the public, available FREE for download, the catch, they will be limited to a specific amount, when the limit is reached the template is no longer available.
There are no fixed time slots, we do it on a case by case basis and generally around the time a template is first launched.
In order to be notified of the free giveaway templates, please sign up for our newsletter, as these are the people who hear about it first.
The template has been sold out for exclusive price and it will not be available anymore. Look for similar templates in our collection!
In simple words - NO. We have strict rules for these types of illegal distribution processes. You can always send your friends & colleagues to get their individual licenses from us. Would you let them use your No Limit credit-card? We think no.
Yes, our legal department checks licenses regularly. In case we won't find designer's contact information on the site which was made from the template of ours we will contact the owner of the site directly.
Payment & Delivery
We accept all major credit cards and Paypal.
That is not a problem, you don't need a Paypal account, Paypal is our payment gateway, when you confirm the order, Paypal will open and all you have to do is enter your credit card details and complete the order.
At this stage all templates are available for immediate download after payment has been completed and confirmed. We do however hold the right to extend the time frame if required as a method to prevent fraud. Delays can be as long as 1 hr up to 24hrs depending on the situation and amount of investigation required after a fraud alert has been activated.
Since PMDStyles.com is offering non-tangible irrevocable goods we do not issue refunds after the product is shipped, which you are responsible for understanding upon purchasing any article at our site. Please make sure that you've carefully read 'Terms and Conditions'. We only make exceptions with this rule when the product appears to be not-as-described on a case by case basis in agreement of the parties concerned.
Yes, the payment for your template is a one-time fee without any additional charges. After purchasing you may use the template as many times as you need for one domain.
After you complete the payment via our secure form you will receive a confirmation email with link(s) to download .zip(s). The .zip file(s) contain the following: PSD file(s), HTML file(s), fonts and graphics files.
You will need unzipping software to open the .zip archive. Windows users may visit www.WinZip.com.
The email with details to download your product is automatically generated as soon as the payment is confirmed in our account, this usually only takes a few minutes, however this can be delayed on the banks side.
A possible cause for this could be our fraud detection policy, sometimes orders are flagged and for this reason we do hold the right to extend the time frame if required as a method to prevent fraud. Delays can be as long as 1 hr up to 24hrs depending on the situation and amount of investigation required after a fraud alert has been activated.
This happens rarely. Please try again. If this doesn't solve the problem, let us know immediately. PMDStyles.com will try to settle your problem as soon as possible.
This is a simple problem. As the files consume large amounts of space, we have zipped and made them into an archived file. So you will need to unzip it by using Winzip/WinRar software available at www.winzip.com/www.rarlab.com.
Rarely does a downloaded file become corrupt. In that event, you will not be able to open it. Download the file again. This will definitely solve the problem.
Using the Templates
Yes. It is perfect for designers who want to offer their customers a high-quality design and also save time and money. In order to use a template on a client website, please ensure you choose the right url option for use on client website during checkout. Mind that when you purchase the template with ordinary or exclusive license you're entitled to create only one project (one domain name).
Having paid for a template, you are authorized to make any necessary changes or modifications required to achieve your desired intention. All copyright notices in the footer or other modules may be removed or edited as required by yourself.
Yes, feel free to remove this and edit it as you please, however please see our terms and conditions for more about the proper use of our templates.
NO. Once you purchase a product from us, you will be getting a license. This license does not require you to provide any credit back to PMDStyles.com.
But if you were really profited from your experience at PMDStyles.com, please promote us. We would be very proud of such recognition coming to us from our dear customers.
Yes, we make use of Fireworks from Macromedia and Photoshop, the source files will vary depending on the designers preference. You will more than likely find the files in Fireworks format as it is a more versatile program and more suited to this kind of work. All source files will be included in the download package.
You may NOT, duplicate, modify or edit our products in any way, this includes the reproduction on CD or diskette or website as a method of reproduction or resale of any kind. If you are interested in reproducing or modifying our templates, please contact us for written consent.
PMDStyles offers further support for any purchased product, for more information please read our terms and conditions. Anyway, you can always for PMDStyles email support or try our Ticket System to get qualified assistance from our support representatives. We also offer custom modification and development services. Please submit a request for custom quote.
Installation services are not included in the package price. You can always ask us to install your template for you for a small fee.
One common template change is to use your own graphic/image. Simple graphics (not banners) are linked in the html file. Simply change the reference to the image of your choice in the html file of your template.
Keep in mind that it if it is a different size than the original image this may change the appearance of the site in unexpected ways.
|Friday, 26 October 2007|